Changing or cancelling an order

Returns may be accepted if DNAfit is notified within 5 business days of delivery of the kit on [e-mail]. You need to return the kit within 14 days of notifying us of the return and in accordance with any instructions provided.

Unless otherwise agreed, DNAfit will refund you in the manner that we received payment from you. You will be liable for all fees and costs associated with shipping and/or returning of the kit to us, subject to applicable law.

In order to receive a full refund on your kit purchased from DNAfit, it must be returned in accordance with the above, undamaged and unused in original, sealed packaging. If the kit has been opened but not used or processed, you will receive a refund less 25% of the price paid for the kit. If the kit has already been used, no returns will be accepted by us.

Please find our Returns and Refund Policy by following the below link:

https://www.dnafit.com/legals/returnsandrefunds.asp